Frequently Asked Questions
Our Frequently Asked Questions
What geographic area do you cover?
We are based in the north-west of metropolitan Melbourne. While most of our clients reside in this region, we are always happy to talk to clients from further afield. Even if we are unable to attend, we would love to share our knowledge with you and possibly point you in the right direction.
Will I be dealing with the same person from start to finish?
Yes, you can be confident that Shane Spiteri will take care of you every step along the way. If you have any queries, you can call him direct for a quick answer.
How long does installation take?
Perfection makes all the difference in this final stage. Once permits have been finalised, we order your materials ready to proceed. Once we receive confirmation that Stratco have the materials for us, we will book in an installation date, usually set 2 to 4 weeks away. The materials are delivered the day before construction begins. Weather permitting, your construction will take between one and five days.
Do you offer any kind of warranty?
Yes, you’ll enjoy genuine peace of mind knowing that your new Innovative Verandahs outdoor living area is backed by a 15-year Stratco Structural warranty.
Will I need a building permit?
You will require a permit if your verandah is attached to the house. If your verandah is free-standing it may be exempt if it is less than 10 square meters and is not more than 3m high. Or 2.4m high if it is 1m away from a boundary. It is always prudent to seek advice from your local council when considering a build. If you choose to work with our team, we will liaise with council on your behalf to ensure that your works are covered by the appropriate permits.
How long does a building permit take?
A building permit is written consent from the Registered Building Surveyor, certifying that the plans have been checked and comply with the building regulations. It also indicates the main stage of the building work of which must be inspected, to ensure compliance with the approved drawings. This includes the carry out of a final inspection. Allow 2 weeks.
We want to help you step away from your hectic day-to-day life and slowly breathe in some fresh air. Our desire is to have you fall in love with your outdoor space, ready to be used all-year-round by friends and family, all the while being protected from the sun and the rain.
Our industry-leading team combine their specialised skill-sets in building construction, landscape architecture, and building design to to deliver a full service concept-to-completion quality outcome to properly meet the needs of our clients.
We ensure that each and every client feels that their very specific ideas and desires are our top priority. That way, we nurture a client experience that is rewarding and we deliver a quality outcome that is beyond expectations - all with the peace of mind of a 15-year Stratco Structural Warranty.
0400 661 778
0400 661 778